PRIVACY POLICY

Last updated June 11, 2024
 
This privacy notice for Plumbing Express LLC (“we,” “us,” or “our), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@plumbingexpress.net.
 
 
SUMMARY OF KEY POINTS
 
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
 
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
 
Do we process any sensitive personal information? We do not process sensitive personal information.
 
Do we collect any information from third parties? We do not collect any information from third parties.
 
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
 
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.
 
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.
 
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
 
How do you exercise your rights? The easiest way to exercise your rights is by visiting __________, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
 
Want to learn more about what we do with any information we collect? Review the privacy notice in full.
 
 
TABLE OF CONTENTS
 
 
 
1. WHAT INFORMATION DO WE COLLECT?
 
Personal information you disclose to us
 
In Short: We collect personal information that you provide to us.
 
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
 
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • phone numbers
  • email addresses
  • names
  • mailing addresses
Sensitive Information. We do not process sensitive information.
 
 
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
 
 
Information automatically collected
 
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
 
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
 
 
Like many businesses, we also collect information through cookies and similar technologies.
 
 
The information we collect includes:
  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
 
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
 
  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
 
 
2. HOW DO WE PROCESS YOUR INFORMATION?
 
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
 

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

 
  • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?“ below.
 
  • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
 
  • To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
 
  • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
 
  • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
 
 
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
 
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
 
 
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties“) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
 
The categories of third parties we may share personal information with are as follows:
  • Data Analytics Services
  • Website Hosting Service Providers
  • Retargeting Platforms
  • Affiliate Marketing Programs
  • Ad Networks
  • Communication & Collaboration Tools
 
We also may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
 
  • When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).
 
 
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
 
In Short: We may use cookies and other tracking technologies to collect and store your information.
 
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
 
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
 
To the extent these online tracking technologies are deemed to be a “sale”/”sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
 
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
 
Google Analytics
 
We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
 
5. HOW LONG DO WE KEEP YOUR INFORMATION?
 
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
 
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
 
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
 
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
 
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
 
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
 
7. DO WE COLLECT INFORMATION FROM MINORS?
 
In Short: We do not knowingly collect data from or market to children under 18 years of age.
 
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@plumbingexpress.net.
 
8. WHAT ARE YOUR PRIVACY RIGHTS?
 
In Short:  You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.
 
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below.
 
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
 
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
 
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
 
If you have questions or comments about your privacy rights, you may email us at privacy@plumbingexpress.net.
 
9. CONTROLS FOR DO-NOT-TRACK FEATURES
 
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
 
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
 
 
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
 
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.
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Categories of Personal Information We Collect
 
We have collected the following categories of personal information in the past twelve (12) months:
 
CategoryExamplesCollected
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
 
YES
 
 
B. Personal information as defined in the California Customer Records statute
Name, contact information, education, employment, employment history, and financial information
 
NO
 
 
C. Protected classification characteristics under state or federal law
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data
 
NO
 
D. Commercial information
Transaction information, purchase history, financial details, and payment information
 
NO
 
E. Biometric information
Fingerprints and voiceprints
 
NO
 
F. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
 
YES
 
G. Geolocation data
Device location
 
YES
 
H. Audio, electronic, sensory, or similar information
Images and audio, video or call recordings created in connection with our business activities
 
YES
 
I. Professional or employment-related information
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
 
NO
 
J. Education Information
Student records and directory information
 
NO
 
K. Inferences drawn from collected personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
 
NO
 
L. Sensitive personal Information 
 
NO
 
 
 
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
  • Receiving help through our customer support channels;
 
  • Participation in customer surveys or contests; and
 
  • Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for:
  • Category A – As long as the user has an account with us
 
  • Category F – As long as the user has an account with us
 
  • Category G – As long as the user has an account with us
 
  • Category H – As long as the user has an account with us
Sources of Personal Information
 
Learn more about the sources of personal information we collect in “WHAT INFORMATION DO WE COLLECT?
 
How We Use and Share Personal Information
 
Learn about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION?
 
 
Will your information be shared with anyone else?
 
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
 
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.
 

We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
 
Your Rights
 
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
  • Right to know whether or not we are processing your personal data
 
  • Right to access your personal data
 
  • Right to correct inaccuracies in your personal data
 
  • Right to request the deletion of your personal data
 
  • Right to obtain a copy of the personal data you previously shared with us
 
  • Right to non-discrimination for exercising your rights
 
  • Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
 
Depending upon the state where you live, you may also have the following rights:
  • Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California’s and Delaware’s privacy law)
 
  • Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Oregon’s privacy law)
 
  • Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)
 
  • Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)
 
How to Exercise Your Rights
 
To exercise these rights, you can contact us by visiting __________, by emailing us at privacy@plumbingexpress.net, or by referring to the contact details at the bottom of this document.
 
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
 
Request Verification
 
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
 
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
 
Appeals
 
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at privacy@plumbingexpress.net. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
 
California “Shine The Light” Law
 
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
 
11. DO WE MAKE UPDATES TO THIS NOTICE?
 
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
 
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
 
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
 
If you have questions or comments about this notice, you may email us at privacy@plumbingexpress.net or contact us by post at:
 
Plumbing Express LLC
3050 Presidential Dr #202
Atlanta, GA 30340
United States
 
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
 
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: __________
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Whole-House Repipe

We eliminate failing pipes and include sheetrock repair

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Residential and Commercial Plumbing Services for Metro Atlanta and North Georgia.

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Repair or upgrade your water heating system.

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What Our Customers Are Saying

With over 35 years of experience, Plumbing Express has earned the trust of homeowners across Atlanta, GA. Backed by 1,500+ reviews and a 4.9-star rating, we take pride in delivering top-quality plumbing and repiping services. See what our satisfied customers have to say about their experience with us!

4.9
Based on 2,059 Reviews
google

Great work replumbing the house

google

Anthony was prompt, very professional, and very friendly and took care of our water heater issue quickly. He explained the process he would take and kept us informed while he was here. We have always had a good experience with Plumbing Express and have used them multiple times.

google

Great service from Dylan! Helpful and polite. You’d be so lucky to have him in your home.

google

Tim Robinson did an excellent job resolving our problem.

google

Anthony was on time, professional and knowledgeable. He explained everything in terms we were able to understand. He demonstrated credibility and integrity. Pricing was reasonable. Would use again.

google

Overall the service and repair went well without any issues.

google

Daniel was first rate. Knowledgeable and courteous, he address all our concerns expertly. We were delighted that he able to replace our tankless water heater the same day, and it has been working great ever since.

google

Would definitely recommend a Plumbing Express! About a month ago, we had an issue with leaks and ended up needing a full home repipe. Ed was our first point of contact and was wonderful at explaining everything to us. He was very thorough and helpful, which made a stressful situation feel more manageable. Communication was consistent throughout the entire process, which we really appreciated. A couple of days later, the work began and we met Jose and his team for the repipe. Everyone was great and worked diligently from early morning to late evening, completing everything in just one day. The next day, Kenny and his brother came in to handle the drywall, and they did an amazing job. With all the holes that had been made during the repiping, you truly couldn’t tell where anything had been opened up. This was a 2 day process. Ivan was also a pleasure to work with and helped us with any questions and payments along the way. Pricing was fair for the amount of work done, especially considering how quickly and efficiently everything was completed. Overall, this process was overwhelming for us, but the entire Plumbing Express team made it so much easier to get through.

google

Our house is less than six years old, so a total house re-pipe was about the farthest thing from our minds. But a hot water PEX pipe failed under the slab in our bathroom in an area that would require the shower area and some of the bathroom to be destroyed in order to get to and fix the leak. Obviously not a good situation and in the final analysis, a total re-pipe of the house would cost less and then we wouldn't be wondering if/when another under-slab leak would occur. We end up selecting Plumbing Express to do our large job. They have a team that does nothing but repiping ... including the initial assessment, all the plumbing, and then all of the drywall repair. And they do the whole thing really well. Everyone (and I mean everyone) at Plumbing Express that we interacted with during this extensive project was great. Ty handled our first phone call and was helpful. Ed came to do the initial assessment and also helped later on in the process. He has extensive experience and has a great way of relating that background to your situation. Ivan was the project manger and he was always very responsive and helpful. Lucio (the lead plumber), Hose', Ben, and Rad were the four plumbers that did the plumbing work. They were experienced, respectful, pleasant, and clearly liked working together. Lucio even found a way to get repiped hot and cold water to our kitchen island without having to jackhammer the floor and slab. Kenny and his crew did the drywall repair (and there was a bunch of it to do) and painting. Ed and Ivan told us that after Kenny was done, we wouldn't know that the plumbers had even been here. We were very skeptical. Holes were everywhere in walls and ceilings. But Kenny and his crew did a fantastic job with all of the repairs and it all looks as good as before the project began. It is impressive how well they employed their skills. We had (and still have) a tankless water heater with a recirculating pump and system. Prior to the repipe, some of our outlets had hot water faster than afterward. That is a function of the fact that the piping under the slab could be more direct to areas than the repipe that had to go overhead and through the walls. To a certain degree, that is just the way it is. But Ed and Ivan went the extra mile to help mitigate that situation in one area by working with us on installing an under-sink small water heater in the kitchen. That helped tremendously for that area. Facing this major plumbing situation, especially in a relatively new house, obviously isn't fun in any way. But these guys made the whole process as seamless and pleasant as possible for us. They truly are professional, helpful, friendly, and skillful. Regardless of how old your house is, if you need to have a repiping job done, this is the team you want!

google

Great professional service … i recommend

google

Dylan arrived on time and was polite. He repaired a burst pipe to exterior faucet and did a great job. He also cleared a bathroom drain, advised we not use drain cleaners and showed us the gadget he uses. We will definitely call on Plumbing Express again.

google

Plumbing Express had some sound advice and good recommendations for the situation that I was in. The technician was helpful and very understanding.

google

Replacement of garbage disposal done quickly and cleanly by Tim. On time, too. Wonderful experience!

google

I had a great experience with plumbing express. JOSH arrived early, listened to the problem I was having and provided excellent solutions. He definitely went above and beyond to make sure I was completely satisfied.

google

Daniel Edwards was very knowledgeable and provided excellent customer service.

google

Josh was very knowledgeable and helpful with the repair, installation and setting up the Moen Flo app.

google

Just purchased a home that had polybutylene pipes throughout. Searched online to find a company who specialized in repiping. Came across Plumbing Express. Read the reviews and comparison shopped as any good consumer should. Plumbing Express stood out above the rest by far. Blake provide information and proof to back his product. The installers arrived BEFORE their appointment, took excellent care of my home, and the drywall repair was perfection. I am extremely pleased with my choice. You can't go wrong with Plumbing Express. Update 3/20/26 I have found my forever plumber. I had Plumbing Express repipe my home a few years ago. I recently reached out; because, I thought I had a plumbing issue developing. Fortunately, I did not. The service technician Dylan was outstanding. He calmed my and my husband concerns and provided a plethora of information. I no longer have to worry about finding a good plumber. Dylan will be my go to plumber every time.

google

Highly recommend Tim Robinson

google

I had a great experience with my plumber Tim Robinson today. He was fast and very knowledgeable. I will definitely recommend him to others.

google

These guys sure know what they are doing. Besides that they where efficient, friendly, and quick

google

Had a great experience with Dylan from Plumbing Express! Scheduling was a breeze, he showed up on time, and his knowledge was impressive — he addressed all of our concerns without hesitation. The repair price was very competitive, and he even threw in an extra service at no additional charge. Will definitely be calling Plumbing Express again!

google

Rod was friendly and knowledgeable. He was very professional and efficient. He provided me with repair options with pricing.

google

Rod did an awesome jobinstalling my tankless water heater!! His attention to detail during the installation and clean up was top tier!!! I am very impressed with the service and product.

google

Dylan provided excellent service from start to finish. I would definitely recommend Dylan for anybody that values and appreciates receiving top-notch service.

google

Dylan did a thorough and wonderful job replacing our thankless water heater.

google

Josh did an excellent job very professional and friendly. Thank you Josh for your service.

google

Rod Anderson did an excellent job of removing pipes and closing off water access to my former master bathroom. It's now ready to be converted to a master walk-in closet. He did three different jobs in a timely manner. He's also a very nice and pleasant person. I will request him to come for my future plumbing projects.

google

Great job. Solved all of our problems.

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Rod was the best! Efficient and thorough - would highly recommend!

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We had Tim Robinson come to our laundromat to fix an issue what was causing a back up when our white top loaders where running. We had another company out before them that couldn't do the descaling and stated we needed to tear up the new floor we just did so they could do a camera inspection that maybe there was an issue with the pipe. Tim came right in and did the camera inspection and was able to do the descaling, the pipe was clogged causing the issue. We had a busy weekend with the washers and no issues at all. Splish Splash Laundromat is so glad we went with Plumbing Express.

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Daniel was wonderful and we are happy with the work he did replacing our disposal. We would recommend.

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Tim was amazing with a problem that we thought was bigger than it was. Friendly, professional and knowledgeable. Will highly recommend you reach out for honest and fast service!

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Rod did a great job and repaired my gas line. 3 hours after calling job is completed.

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JOSH DID A GREAT JOB VERY FRIENDLY AND THROUGH.

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Tim Robinson was very thorough and professional. He provided me with information on the process for repairs, estimates, and options for slab leak.

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Polite. Knowledgeable. Efficient

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Josh was professional, honest and personable. He diagnosed the problem and even after I had signed a more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

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2nd time using their services and they didn’t disappoint. Very professional and friendly

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Tim is the dude Mark and CJ amazing Love the company

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I woke up to no hot water Sunday morning! I called Plumbing Express and they were able to schedule me for first call Monday. Josh arrived and surveyed the situation. He advised me that the T &P line had not been attached by the person who originally installed this in 2022! Josh attached the T & P, drained the water heater and set up the app on my phone for this water heater. Because I had the app, I got an email Tuesday morning with a water sensor alarm - I called Plumbing Express & Josh came back out to check it out. Gratefully it turned out to be the residual water that drained out of his hose when he disconnected it from draining. I highly recommend Josh and the Plumbing Express team!

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As we expected Dylan did a fantastic job!! Dylan kept us informed along the maintenance and repair. Answered all questions we had before we even asked. Outstanding service , we were so very pleased. Dylan is a top notch professional ❤️❤️☀️☀️☀️☀️

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Tim Robinson was excellent, knowledgeable, and quick.

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Jason Boozer and his team did a fantastic job. Dylan was great.

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Very knowledgeable, professional and personable. Completed the work on my bathroom and left everything nice and clean.

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Tim did an awesome and quick job clearing a drain. He gave me a competitive quote and was very personable as well.

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Anthony was great! Thorough, professional, courteous. He spent a great deal of time listening, answering my questions, and educating me.

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Ivan is a very good service tech! He has taken care of all of my issues in a timely manner! He is a great asset for your company! He took care of a water leak we had in a quick timely manner!

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Very professional!

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Rod was a nice guy. Good service.

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Tim Robinson did a great job. I would recommend Tim and Plumbing Express.

Atlanta, GA Plumbers & Repipe Specialists.

Call (678) 439-9540 now!